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what is a decision support system?

Decision support systems constitute a class of computer-based information systems including knowledge-based systems that support decision-making activities.
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Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions.
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